News

‘Serial returners’ putting pressure on retailers

‘Serial returners’ putting pressure on retailers Do you often order something online and then send it back? An estimated 30% of shoppers deliberately over-buy and subsequently return unwanted items, the survey found. For example you may buy a new dress and you order it in more than one size and keep the size that fits […]

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News

What are your return rights?

What are your return rights? It’s always handy to know but not everyone exercises their return rights… If you in-store or online goods that are faulty, not as described or unfit for purpose, you have the right to return them. You also have additional rights when you shop online. Returns policies  Most retailers offer a […]

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