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‘Serial returners’ putting pressure on retailers

‘Serial returners’ putting pressure on retailers Do you often order something online and then send it back? An estimated 30% of shoppers deliberately over-buy and subsequently return unwanted items, the survey found. For example you may buy a new dress and you order it in more than one size and keep the size that fits […]

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Amazon customer banned for returning faulty items

Amazon customer banned for returning faulty items Surely this is his right though? Amazon fan, Greg Nelson, has purchased over 340 items from the online store over a 15 year period, and described himself as a “fervently loyal fan” before his exclusion. Greg said he returned 37 items but never returned a single item that didn’t […]

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